Privacy policy
Data controller
CollectorElysium, 28 rue du Fer à Moulin, 75005 Paris — contact@collectorelysium.com.
Data collected
Depending on the case: identity, contact details, delivery address, telephone number, country, order history, bank details (IBAN) for sellers, connection and browsing data, and exchanges with customer service (including via WhatsApp).
Purposes and legal bases
- Management of accounts, orders, sales and payments — performance of the contract.
- Seller payouts, invoicing and accounting and tax obligations (including DAC7) — legal obligation.
- Authentication of pieces, prevention of fraud and counterfeiting — legitimate interest.
- Marketing communications (email, SMS, WhatsApp) — consent, revocable at any time.
Recipients and processors
- Our hosting and e-commerce provider.
- Our marketplace technology provider.
- Our payment provider — processing of payments.
- Carriers — delivery of the pieces.
- Public authorities — pursuant to legal and reporting obligations.
Transfers of data outside the European Union are governed by the European Commission's standard contractual clauses.
Retention periods
- Account data: for the duration of the relationship, then 3 years after the last contact.
- Order and invoicing data: 10 years (accounting obligation).
- Prospects without a purchase: 3 years from the last contact.
- Cookies and trackers: 13 months maximum.
Individual rights
Rights of access, rectification, erasure, objection, restriction and portability may be exercised at contact@collectorelysium.com. A complaint may be lodged with the CNIL (www.cnil.fr).
Cookies
The Platform uses cookies necessary for the operation of the site and, subject to consent, audience measurement and personalisation cookies. Consent is obtained via a banner and may be withdrawn at any time.
